Industry Canada
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Assistive Technology Links (AT-Links)

Accessible News #7 — September 1999

Should you be using these old newsletters, please bear in mind that the web addresses were correct when the newsletter was created but that they may not be accurate now. We do not plan to change the back issues of the newsletters.

Contents: 


How the CCC Spreads the Good Word about You

How would you like to get some free publicity for your company? The Canadian Company Capabilities (CCC) database can help. CCC, which is found on Industry Canada's Strategis Web site, is an on-line database with thousands of Canadian businesses and over 200,000 products and services. It helps connect buyers and distributors, helps you find supply sources, partners, agents, joint ventures and more.

Companies registered in CCC can be organized by industry type. For example, more than 130 companies listed in CCC are identified as Assistive Device companies. We are working to further break the companies down by the type of disabilities their products and services address.

So what's the advantage to having a listing in CCC? For starters, it's a way of making sure your potential customers and partners know you're in the assistive technology business. The ADIO Web site provides a link to the full list of CCC- registered AD companies. Take a look at it by going to strategis.ic.gc.ca/adio and find out which of your competitors is (or isn't!) listed. The CCC database can become your marketing agent by giving your company and its products free exposure to the rest of the world through the Internet. Information from CCC is frequently used by Canadian Embassies and trade offices to provide foreign companies, institutes and governments with leads on developers, suppliers and potential partners.

Registration on CCC is quick, easy and best of all, free. It is important to provide as much pertinent information as possible and to update it regularly. Please include specific industry keywords pertaining to your company's expertise and if you have expertise in more than one technology area, include this in your company description. If you'd like to add your company to this fast-growing database, check out Canadian Company Capabilities at http://strategis.ic.gc.ca/SSG/it05241e.html. If you require additional information or assistance, you can also contact Strategis Client Services, at 1-800-328-6189 or 1-613-954-5031, Fax: 1-613-954-1894, E-mail: hotline.service@ic.gc.ca. If you are already in CCC and want to update your entry, but have forgotten your password, don't be shy: contact Strategis Client Services and you will be connected!

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AT on the Hill

On May 5, 1999, a number of Canadian companies came together at the invitation of the Parliamentary Sub-Committee on Disability Issues to display their wares to MPs, Senators and their staffs. The 2 hour evening tradeshow was opened by Walt Lastewka, the Parliamentary Secretary to Minister Manley. Minister Manley was in Sweden much to his stated regret. He truly is a supporter of this industry and the ADIO which works with it. There were companies from BC and Newfoundland and the parts in between. A list of participating companies is provided at the end of this article.

More than 20 MPs and Senators came through the show as well as large number of their staff and leaders of the disability community who were in town for a Round Table sponsored by the Sub-Committee. All who participated seemed to be pleased to have had the privilege of showing their wares in such a lovely location. Minister Pettigrew, the then Minister of Human Resources Development, did a tour of the show and repeated his admiration for this growing Canadian industry sector.

Here's who participated in the show:

  • Betacom
  • Brytech Inc.
  • Compusult Ltd.
  • H.K EyeCan Ltd.
  • Neil Squire Foundation
  • Ontario Rehabilitation Technology Consortium
  • Sinclair, Nicholson & Associates
  • Starling Access Services
  • Syntha-Voice Computers
  • Tactile Vision Inc.
  • TECSO Inc.
  • VisuAide Inc.

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Equal Citizenship

On June 17 in Toronto, The Canadian National Institute for the Blind (CNIB) recognized Industry Canada's commitment to "equal citizenship" by presenting Minister Manley the CNIB Library for the Blind 1999 Dr. Dayton M. Forman Memorial Award. During the ceremony, Frank Verge, Chair of the CNIB Library for the Blind, praised Industry Canada for the development of legislation that removes barriers to the production of "talking books." "The CNIB Library can now take any literary work by a Canadian writer and produce a talking books for the benefit of its blind and visually impaired users, without requiring the authorization of the copyright owner and paying a royalty," said Mr. Verge. "This far-reaching legislation greatly enhances the ability of alternative format producers in Canada to provide literary works for blind Canadians in a timely and cost-effective manner." He commended the Assistive Devices Industry Office of Industry Canada, whose work, in cooperation with businesses and other government and not- for-profit agencies, has resulted in a broad range of assistive products, systems and services for the blind. He added that by recognizing that the Information Highway holds great promise for persons with disabilities, Industry Canada has gone a little further with the word access, making access for everyone a priority.

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Visit Us On the Web!

Our site is found at strategis.ic.gc.ca/adio. When you go there, you will find some changes from the last time you visited.

First, this newsletter will be there with its previous versions archived for your use. Please remember that the Internet is a dynamic thing and while the URLs that are in these back issues were correct when the documents were published, they may not be correct now. Feel free to contact us if you are trying to find something and can't.

Secondly, from our home page, there is a dynamically generated listing of Canadian assistive device companies listed by category. If your company is not there, why not register yourself directly from our home page and then you will be shown with all your colleagues/competitors?

Thirdly, we have recently updated our Resource Guide and you can find it on the site. If you feel you should be listed in the Guide, let us know.

Finally, we have provided links to a number of our institutional partners for your ease of use. We encourage links to our site from our partners.

The Web is a wonderful tool. We in ADIO are working with the W3C Web Accessibility Initiative to make sure that it is tool that is available and accessible to all. Our watchword here is ALL MEANS ALL!

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What is SAGA?

Our population is aging. According to Statistics Canada, at least 26% of Canadians are over 50 years of age and this number is expected to increase to 37% by 2016. A similar increase is expected internationally with at least one in four persons in developed countries being over the age of 60 by 2025. CSA International (CSA) has made a long-term commitment to address the needs of an aging society in standards activities. In 1998, a Board Task Force (TF) on Standards for an Aging Society conducted research, including a national public consultation. The purpose was to identify how voluntary consensus standards could enhance and support the societal well-being and active full participation of members of our society, with emphasis on concerns regarding the elderly. This research supports CSA's dedication to creating a leading forum for addressing aging issues in standardization.

The Strategic Advisory Group on Aging (SAGA) was formed in late 1998. SAGA provides advice to CSA on opportunities for increased involvement in aging issues. The group is composed of a cross-section of experts on aging and related fields including leading professionals and researchers, representatives of seniors' advocacy groups, government agencies with interests or responsibilities for seniors' issues, and businesses who offer products for older consumers. Mary Frances Laughton of the ADIO is one of the members of SAGA which is chaired by Dr. Mickey Milner of the Bloorview MacMillan Centre. Dr. Milner is a member of Minister Manley's Advisory Committee on Assistive Devices.

SAGA's focus includes both priority areas for standards development and tools to assist Technical Committees (TCs) in addressing the needs of older persons such as sensitivity training and guidelines. In 1999, SAGA has moved from developing the enabling conditions for CSA to work in aging issues, to identifying specific work areas and commencing standards activities. Building on CSA's existing strengths and capabilities, SAGA has identified health care, assistive devices and design of environments and products as being areas of priority for standards work. To provide the opportunity to gain a richer understanding of some of the limitations associated with the natural aging process the "Through Other Eyes" sensitivity training program is being provided to key staff and leadership of standards committees. TCs are beginning to address the needs of older persons in their work. Consideration to the needs of older person has been given in the revision of Recloseable Child Resistant Packages (CAN/CSA-Z76.1-M90) a nd the development of Illumination Systems in Health Care Facilities (Z317.5-98). Similarly, aging issues are currently being acknowledged in the preparation of a seed document to update Office Ergonomics (CAN/CSA-Z412-M89) and in the revision of Barrier-Free Design (B651-95).

For more information, contact Martin Grosskopf Project Manager CSA International tel.:  416-747-4187 e-mail:  grosskom@csa.ca.

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Neil Squire Foundation and British Columbia Institute for Technology are Awarded a CFI to Establish "Create"

The Centre for Rehabilitation Engineering And Technology that Enables (CREATE) is the result of a collaboration among programs at the British Columbia Institute for Technology and the Neil Squire Foundation R&D Group. These groups share a common interest in researching and creating devices, technologies and products that facilitate improved quality of life for people with disabilities, older adults, and people recovering from illness or injury. The requested infrastructure will facilitate a new and significant set of research activities and partnerships under the CREATE umbrella. CREATE will focus on three primary research themes:

  1. R&D of Enabling and Rehabilitative Devices, including the development, and assessment of orthoses, environmental control technologies, mobility devices, automated banking machines, and other devices that facilitate effective daily living for people with disabilities. Under this theme researchers will also continue work in the area of Direct Brain-Computer Interface (EEG-based) with the ultimate goal of allowing individuals with high-level disability to control devices such as wheelchairs, robotic appliances, computers, and neural prostheses;

  2. R&D of Medical Devices. CREATE researchers have an established interest in the areas of medical gas delivery and gas conservation systems, development of ventilator technologies, needle design to prevent needlestick injuries in non- institutional settings, and the design, fabrication, and testing of artificial hips and knee joints; and

  3. Workplace Technology & Injury Prevention. Examples of current and planned research activities under this theme include the development and assessment of "falls prevention" devices for the elderly, evaluation of devices, products, and technologies that may help prevent injury to workers in high risk jobs, especially health care workers, the redesign of securement systems for wheelchairs and scooters, and the use of robotics in the work place to enable document handling and physical manipulation tasks for persons with disabilities.

With the necessary advanced research and development tools in place, the CREATE partners will be in a position to apply their technical expertise to the above described projects and others that will establish the Centre as a world class applied research facility.

For more information, contact Dr. Gary Birch at 604-473-9363.

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CSUN 99

Canada's presence at the "Technology & Disability" conference", held each March in Los Angeles, continues to grow. Ten Canadian companies and organizations, including the Assistive Devices Industry Association of Canada (CanADIA), exhibited in their own booths. Canadian technology was also shown in booths hosted by some of the companies' foreign partners.

The CanADIA booth was shared by two companies: Tactile Vision (raised print/braille products); and TECSO (Windows and Internet tutorials for blind and partially sighted people.) A number of other Association members placed their product literature in the booth, including Braille Jymico, The Dragonfly Toy Company, VisuAide, Starling Access Services and Blisscommunication International. Industry Canada also distributed information on Strategis and the Canadian Companies Capabilities database. Visitors to the booth were also directed to other Canadian exhibitors showing hardware and software relating to their particular fields of interest and information sheets were given out, which listed the Canadian company booths and the conference sessions being given by Canadians.

VisuAide had their digital talking book player, Victor, on display and it appeared to be very favourably received by conference-goers. The company's MouseCat was also demonstrated and the final market version is much sleeker, more attractive and responsive than the prototype version demonstrated at CSUN 97. VisuAide first exhibited at CSUN in the mid-90s, sharing space in Industry Canada's booth.

The Ontario Research Technology Consortium shared its booth space with Betacom and Control Advancements. Both the ListenUp! software (rehabilitation training software for persons who have had head injuries) and the large character scientific calculator (for partially sighted users) shown in the booth were developed with support funding from the ADIO.

Compusult had a booth of its own again this year, showcasing its ScanTell device (barcode reader for blind users) as well as WebCite (Web navigation for blind users) and DigiCite (voice output of LED displays). All of these products were developed with support from ADIO. Compusult first exhibited at CSUN in 1995 as a guest in the Industry Canada booth.

CanADIA signed five new members during the conference, including Syntha- Voice, H.K. EyeCan and Frontier Computing. All of the CanADIA member companies present at CSUN were informed of the preparations underway to mount a mini-trade show on Parliament Hill, May 5 and many of them did indeed exhibit their products at the Parliamentary event.

One of the recurrent themes at this year's CSUN conference was the accessibility of online information. Forty-two of the 272 pre-conference and conference sessions were on Internet/Web access, distance learning or the preparation of Web content, including multimedia. This is a significant increase since the mid-90s, when fewer than one tenth of the sessions were Internet-related. Clearly, Web accessibility is a growing concern among service providers, companies doing business online and people with disabilities.

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ERC Opening

The Employment Equity Enabling Resource Centre for Persons with Disabilities officially opened its doors with a week of events running from September 13-17.

Administered by the Public Service Commission, this centre of expertise provides operational support and advice to federal public service managers, human resources practitioners and informatics personnel on how to meet the work-related accommodation needs of persons with disabilities. The Centre provides day-to-day personalised operational advice to assist managers in understanding, clarifying and responding to work-related accommodation issues of employees with disabilities, in an efficient manner. It acquires and makes available to managers a wide range of state-of-the-art assistive technologies. Research and testing of new, work-related, technical aids is also conducted at the Centre.

Worksite assessments can be conducted to assist Managers in determining the accommodation needs of persons with disabilities. Managers are also provided with design advice and expertise to facilitate access to federal electronic networks by employees with disabilities. For more information, contact Yves Séguin at 613-992-9965.

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Common Look and Feel

On May 28, 1998, Federal ministers directed the Treasury Board Secretariat (TBS) to improve the image of government through an integrated approach to federal service delivery. One particular policy decision focused directly on Government of Canada (GoC) Web sites.

"The TBS will develop, in consultation with departments and agencies, a common look and feel for all GoC Internet/Intranet sites and electronic networks. The Federal Identity Program (FIP) is to be applied consistently to all electronic services, including GoC Internet/Intranet sites, products and deliverables. "

According to the Treasury Board,

"A 'common look and feel' will improve access to and navigation through GoC Web sites. A common look will provide immediate visual recognition of GoC sites and enhance public perception of current FIP symbols. Standard navigational aids will give all GoC sites a common feel, allowing end-users to apply the same basic tools to move through any GoC site or to move from one site to another."

An interdepartmental committee developed the Common Look and Feel recommendations that will (it is hoped) become policy. This committee decided to include the requirement that all GoC sites be made accessible to the widest possible audience. To this end, one major recommendation of the committee is:

To be considered to have met the policy, a GoC site will be designed to conform (at least) at the "Double-A" level to the Web Content Accessibility Guidelines Recommendation (Ver1.0) of the World Wide Web Consortium (W3C). Generally speaking, a site that meets the requirements of "Double-A conformance" will be highly accessible to persons with a wide range of sensory and mobility impairments.

Should the Common Look and Feel recommendations be adopted into policy, we expect that GoC sites will start becoming accessible as their host departments update them. Look for changes beginning in the new year. The GoC, through Industry Canada, is an official sponsor of the W3C's Web Accessibility Initiative (WAI). The WAI is responsible for producing the Guidelines.

For more information about the W3C/WAI Guidelines and what the various conformance levels mean, please see the document at www.w3.org/TR/WAI- WEBCONTENT.

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IRAP

Through the Industrial Research Assistance Program (IRAP), the National Research Council aims to help Canadian firms put technical expertise to work. IRAP is a nation-wide network of more than 250 Industrial Technology Advisors—scientists and engineers chosen for their subject area expertise and business experience. These ITAs cover virtually every sector of the Canadian economy. For more than 50 years, they've been helping small businesses turn good ideas into commercially viable products and services.

With the resources of the IRAP Technology Network, the IRAP Advisor can assist a firm to define its technical needs, identify technical opportunities, obtain technical information and assistance, solve product and production problems, access or acquire technology and expertise from Canadian or foreign sources, access financial assistance programs, refer the firm to other assistance.

Small and medium-size companies (up to 500 employees) and industrial associations desiring to enhance their technological capability are eligible for support. Eligible activities include: technical feasibility studies, small-scale R&D, subcontracted or in-house; short-term or small-scale technical assistance by an organization external to the company; technical analysis and problem solving by consultants and subcontractors; projects or problem-solving, utilizing a university or college level engineering or science student; visits to NRC or other government department laboratories, or to provincial research organizations or university laboratories; technology transfer to industrial associations and links of small firms to large ones. In addition, through the Youth Employment Strategy (YES) program, IRAP can provide assistance to hire recent university or college graduates who are unemployed or under employed. Support is typically for a 6-month term and limited to $9,800. Large funded projects The program em phasizes advancing unproven technology to the point of performance testing and the various validation stages prior to commercialization. The applicant should develop appropriate linkages with external sources of technology or technical assistance, such as NRC or other government department laboratories and universities.

Criteria for support are novelty, technical risk and acquisition of a new technical capability. Prime consideration is given to the likelihood that the project will profitably improve the technology base of the firm lead to industrial development and commercial exploitation in Canada assist the firm in international markets.

Precommercialization assistance is a joint initiative between the National Research Council's Industrial Research Assistance Program and Industry Canada/Technology Partnerships Canada (TPC) to deliver small TPC contributions to small and medium-sized enterprises. Through the precommercialization assistance collaboration, IRAP ITAs are now able to offer financial assistance to firms to support activities beyond the point where traditional IRAP financial support ends.

The IRAP program is delivered through a network of over 250 ITAs. To find the ITA nearest, call toll-free:  1-877-994-4727 or contact your regional office from the list below.

BRITISH COLUMBIA / YUKON
Vancouver: 604-221-3100
E-mail: Anna.Kam@irap.nrc.ca

ALBERTA / N.W.T
Edmonton: 403-495-6509
E-mail:  Mary.Marcano@irap.nrc.ca

PRAIRIES
Saskatoon: 306-975-4711
e-mail: fiona.popff@irap.nrc.ca
Winnipeg: 204-984-6479
E-mail: Marilyn.Schmidt@irap.nrc.ca

ONTARIO
Scarborough: 416-973-4484
E-mail:  Christel.Caligiuri@irap.nrc.ca.

QUEBEC
Boucherville: 514-641-5300
E-mail: Micheline.Leroux@irap.nrc.ca

MARITIMES
Halifax: 902-426-3138
E-mail: Sherri.Bond@irap.nrc.ca
Charlottetown: 902-566-7640
E-mail:  Carol.Burke@irap.nrc.ca

NEWFOUNDLAND / LABRADOR
St. John's: 709-772-5228
E-mail: Dot.Lynch@irap.nrc.ca

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"Step"ping Into Europe's R&D

The Department of Foreign Affairs and International Trade has a funding program designed to help Canadian companies and research organizations find European partners for science and technology development. It's called the Going Global STEP Fund. STEP is an acronym for "Science and Technology with European Partners".

STEP acts as a catalyst for interaction between Canadian and European researchers and organizations, helping to establish working relationships, rather than funding the actual research. Activities that are part of long-term plans within Canadian companies and research organizations are encouraged through the STEP Fund, provided Europe is identified in such plans as a primary target of research collaboration.

The STEP Fund provides funding for a portion of travel and incidental expenses incurred as a result of joint research activity in Europe, at all levels from basic research to pre-competitive projects. To qualify for funding, applicants must demonstrate scientific, economic and/or industrial benefits for Canada.

To receive STEP funding, applicants must be resident in Canada and the applications must come from Canadian businesses, researchers, universities, science-based departments and agencies in various levels or government, public or private research centres, or associations.

One of the requirements for receiving STEP funding is that applicants must have matching funds from Canadian sources. The amount and sources of these funds must be identified. Once the STEP funding is approved, it covers 66% of the travel costs (two thirds for the first trip, one third for the second) for two trips to Europe to pursue new research and technology initiatives, including attendance at focused, partnership-oriented workshops in specific research areas or activities. Airfare, hotel, meals and surface transportation are all part of the eligible expenses. Travel costs are reimbursed after the fact.

STEP does not cover the costs associated with such expenditures as equipment purchases, overhead, legal and management fees, salaries of principal researchers from universities and government, or hiring of assistants. Certain types of projects are also ineligible for STEP funding, such as commercial or marketing ventures, data collection, or technology acquisition involving little or no R&D.

If you are involved in the development of new and innovative products that could benefit from collaboration with European partners and the overseas markets they represent, the STEP Fund may be worth looking into. To find out more about the STEP Fund, or to obtain an application form, contact the Investment, Science and Technology Division, TBR, Foreign Affairs and International Trade, 125 Sussex Drive, Ottawa, Ontario K1A 0G2, tel: 613-943-0612, fax: 613-944-0111 or e-mail: william.ryback@extott16.x400.gc.ca

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Office of Learning Technologies Human Resources Development Canada Learning Technologies Initiative

The Office of Learning Technologies (OLT) works with partners to expand innovative learning opportunities through technologies. Among its activities, OLT provides support for projects that contribute to a better understanding of learning technologies and how to use and adapt them for adult learners at home, at work and in their communities.

OLT is now soliciting proposals for funding consideration. The deadline for receiving proposals in this competition is November 1, 1999.

Proposals must focus on adult learners and meet specific program themes, objectives and assessment criteria described in the OLT Guidelines and Funding Application dated September 1999. Funding will be for activities starting in January 2000.

The Guidelines and Application Form are available on the OLT Web site:  http://olt-bta.hrdc-drhc.gc.ca/contribu/index.html.

You can also obtain copies of these documents by sending your name and address to: Office of Learning Technologies 15 Eddy St., Ground Floor Hull, Quebec K1A 0M5 or by fax: 1-819-997-2147 tel: 1-819-953-0300 e-mail: oltbta@ibm.net.

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News Bits

  • On May 26-27, Mary Frances Laughton attended the first Steering Committee Meeting of the World Wide Web Consortium's Web Accessibility Initiative (WAI) in Boston. The WAI is committed to making the web accessible to all people but especially to those with disabilities. The WAI announced it Web Content Accessibility Guidelines (the committee that developed them was chaired by Chuck Letourneau, a contractor with ADIO) on May 5. These can be found at the WAI site which is www.w3.org/wai.

  • Dr. Gary Birch, Executive Director of the Neil Squire Foundation, has been appointed Chairman of Minister Manley's Advisory Committee on Assistive Devices. Jim Roots of the Canadian Association of the Deaf has resigned from the Committee. Plans for two new members are with the Minister's Office. ACAD will be having its fall meeting in Ottawa from September 29-October 1.

  • ADIO staff and staff from Transport Canada are now providing liaison between their two Ministers' Advisory Committees. The Advisory Committee on Accessible Transportation will meet next in Ottawa in November 1999.

  • T-Base Communications Inc. was awarded the National IWAY award for Adaptive Technologies presented by CANARIE and CATA. The award was accepted by Sharlyn Ayotte who reminded the audience about the need to consider universal design in all things, thus getting a standing ovation from the primarily industrial audience.

  • In mid-June, the Interim Report of the Standing Committee on Human Resources Development and the Status of Persons with Disabilities " Reflecting Independence: Disability, Parliament, Government and the Community " was released. It can found on the web at www.parl.gc.ca/InfoComDoc/36/1/HRPD/Studies/Reports/sspdrp06-e.htm or is available from the Committee by contacting its clerk, Danielle Belisle at 613- 996-1542 or fax: 613-992-7974. The Government must prepare a response to this report in the early fall.

  • In July, Human Resources Development Canada released "Future Directions" which outlines the Government's plans to address disability issues towards working together for full citizenship. The document can be found on the web at www.hrdc- drhc.gc.ca or by calling 1-800-788-8282 (voice and TTY). ADIO staff will be intimately involved in implementing this Federal view. Watch our site for more developments and there will be more on this in the next issue.

  • The ADIO has begun a project to develop Accessible Procurement Toolkits. These on-line toolkits will help managers and procurement officers to know what to specify and where to find suppliers so that the products and services they buy are accessible or accessibility-enabled. This work is being funded by the People Management Committee of Industry Canada. The work will be taking into account recent efforts in the US to define the regulations for Section 508 of the Rehabilitation Act.

  • On July 1, 1999, the Policy of the Provision of Accommodation for Employees with Disabilities came into effect. It is a far reaching policy and can be found on the web at: www.tbs-sct.gc.ca/pubs_pol/hrpubs/TB_852/ppaed._e.html.

  • Over the course of this summer, ADIO staff have served on the Community Access Programme (CAP) Access Advisory Committee. The Committee has been advising the CAP staff on the production of documents to assist in making existing and future CAP sites more accessible to persons with disabilities. The documents are in the final stages of development. Watch the ADIO web site for links to these documents when they come into being.

  • With funding from the Government's Positive Measures Programme, the National Research Council and the Treasury Board Secretariat has established a Working Group and an ADM level Task Force chaired by Jacques Lyrette, an NRC Vice- President, to look at the Integration of Persons with Disabilities through Information and Communications Technologies. ADIO staff are involved and we will let you know what is happening with an article in our next newsletter as well as links where possible on our website.

  • In mid July, the CNIB released the report of the October 1999 "National Consultation on the Crisis in Vision Loss". The consultation brought together reps from government, consumer and advocacy groups, health care profession, social service agencies, academia and industry to identify the key issues and challenges associated with vision loss and to establish them on Canada's public health agenda. The report can be obtained by contacting the CNIB at 416-480-7518.

  • A report entitled "Access to Health for Deaf Persons: Interpreter Services" was recently released by Health Canada. This report was undertaken by the Canadian Deafness Research and Training Institute in Montreal and examines the implications of the Eldridge Decision.

  • Sinclair, Nicholson and Associates (SNA) of Kanata has formed a business alliance with Nxi Communications, Inc. of Salt Lake City, Utah. The companies will join their respective technologies to produce TEXTEL-LAN (TM), a system which will provide communication parity for both employees and members of the public who use TTYs. For more information, contact SNA at 613-599-1284 (voice) or 613- 599-1246 (TTY), e-mail: sna@sympatico.ca.

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Our Web Site

Our Web site can be found at strategis.ic.gc.ca/adio . At this site are all our old newsletters as well as different listings and links to other sites of interest. Should you be using these old newsletters, please bear in mind that the web addresses were correct when the newsletter was created but that they may not be accurate now. We do not plan to change the back issues of the newsletters.


Communications from ADIO

If you would prefer to receive our newsletter on paper, on disk or by e-mail, please contact us at the address below.

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Where to Find Us

For more information, to discuss a project idea or to get on our mailing list, please contact: 

Mary Frances Laughton or Deb Finn
Assistive Devices Industry Office
Industry Canada
P.O. Box 11490 Station H
Ottawa, Ontario
K2H 8S2

Phone: 613-990-4316 or 613-990-4297
Fax: 613-998-5923
Internet-mail: laughton@crc.ca or finn.deb@ic.gc.ca

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Date last modified: September 1999


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